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When you post items please enclose a note indicating your name, return address and if you have any extra requirements.
Printing and enclosing the confirmation email that you will receive is the ideal.
Ensure you post items using the address exactly as below;
Robin Bailey
Glen View
Timsbury Road
Farmborough
Bath
Somerset
BA2 0AB
Select the item(s) you would like sharpened from the list below, and continue to add to your basket until your order is complete.
You will be presented with return postal options and prices at the checkout.
European return postage:- includes EU countries, Eastern Europe and Russia
We do not repair knives by default.
Any questions please call us on 07919 006766 and we will gladly talk you through using this system. If you send items to us using a postal method the requires a signature there will be a slight delay.
This is due to the fact that we are rarely available to sign for anything.
In these circumstances we get the item redirected to the local post office, this is not a problem apart from a slight delay.
Note:- You can post 1st class and ask for extra insurance if you are concerned, then select special delivery for the return.
Return postage is your choice, but remember that 1st Class offers very limited insurance.
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